Bull Guard’s Rock-Solid Guarantee
Thank you for choosing Bull Guard. We highly value our customers, and your satisfaction is always our top priority.
Crafted for durability, our products are designed to serve you faithfully for years with the right care. We're confident they'll quickly become your trusted go-to favorites.
Should any concerns arise, rest assured that our commitment to resolving them is unwavering, backed by our Rock Solid Guarantee.
Our Rock-Solid Guarantee Covers:
Material or manufacturing failures that would cause our products not to measure up to their intended function.
If things aren’t perfect, let us know, and trust that we’ll be there, always putting our valued Bull Guard family first.
Steps To Start Your Guarantee Claim:
Please remember that we can only process guaranteed replacements for products purchased directly on this website.
Email us at contact@my-bullguard.com and provide the following information so we can process everything quickly and efficiently for you.
- Order number and date of purchase to locate your order
- Explain the issue you are having with the product
- Attach 1-3 photos of the problem area and product photo.
- Your first and last name
- Please provide a complete shipping address (Street, Town, State, Zip Code ) to ensure smooth shipping and delivery if an exchange is needed.
What Is Not Covered by Our Rock-Solid Guarantee:
Our Rock-Solid Guarantee is meant to cover material and manufacturing flaws and failures, not ordinary wear and tear or “wilfully” damaged products.
We can not accept returns for the following:
- Products damaged by misuse, improper care, and negligence.
- Products showing extreme abuse.
- Products showing the original design were altered by cutting or removing parts.
- Products lost or damaged in natural disasters, fire, or accidents
- Products or labels we do not sell
- Repetitive abuse of our return policy.
We always aim to treat you fairly - and we ask the same of you.